Frequently Asked Questions
Everything you need to know about buying quality pre-loved fashion in bulk.
What is the quality grade of your wholesale clothing?
All our items undergo a rigorous quality control process. We primarily stock Grade A stock, meaning the clothing is in excellent condition with no major flaws, though minor signs of wear are expected given the vintage and pre-owned nature of the goods.
How long does shipping take for bulk orders?
Domestic orders are typically processed within 2-3 business days. Depending on your location and order volume, delivery generally takes between 5 to 10 business days. International shipping times vary by destination.
Can I choose specific sizes or styles in a wholesale bundle?
Our wholesale bundles are curated based on category and grade to ensure a fair mix. While we cannot guarantee specific sizes in every mystery box, we aim for a diverse size run to help you stock your shop effectively.
What is your return policy for wholesale purchases?
Due to the nature of wholesale and the significant discounts provided, all sales are final. However, if you receive a shipment that significantly differs from the description or has undisclosed damage, please contact our support team within 48 hours.
Do you offer international shipping?
Yes, Prewornwholesale ships globally. Shipping costs and import duties are calculated at checkout based on the weight of the parcel and the destination country.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and bank transfers for larger volume orders to ensure a secure and flexible checkout experience.